CRM


This Salesforce Admin and Developer Training course is a comprehensive Salesforce developer training course which has both configuration and customization designed by industry experts considering current industry job requirements and to provide in-depth learning on Salesforce Eco system. This course is also aligned for ADM 201 and Platform Developer 1 certification.

It will be live online instructor-led training.

Duration: 45 hours


                                         Salesforce Admin Training Contents


1. Introduction to CRM

2. What is Cloud Computing?

3. What is Salesforce.com and what it does?

4. Sales Cloud Overview

5. Service Cloud Overview

6. Organization setup
            Developer Sandboxes
            Developer
            Developer Pro
            Partial copy
            Full Copy

6.2 Production Sandboxes
            Developer Edition
            Unlimited Edition
            Enterprise Edition
            Essentials Edition
            Professional Edition

7. Salesforce Database and how it differs from standard databases
            Standard Objects
            Custom Objects
            Standard Objects vs Custom Objects
            Data types
                        Standard Fields
                        Custom Fields
            Relationships
                        Master – Detail
                        Lookup
                        Many to Many
                        Hierarchy
                        Self

8. Different Types of Tabs
            Object Tab
            Web Tab
            Visualforce Tab
            Lightning Tab

9. Salesforce Application Elements
            Home Page
            Record Detail Page
            Record Edit Page
            Apps
            Side Bar

10. Page layouts

11. What are the Record Types and why we use them?

12. Field Dependencies

13. How to validate Salesforce data
            Standard Validation Rules
            Custom Validation Rules
            Standard vs Custom Validation Rules

14. Email Template
            HTML
            Visualforce
            Text
            Custom

15. Workflow Rules
            Field updates
            Email Templates
            Create a Task
            Outbound Message

16. Approval Process
            Approval Actions
                        Field updates
                        Email Templates
                        Create a Task
                        Outbound Message

17. Process Builder
            Process Builder Actions
            Create a Record
            Update any related record
            Launch a Flow
            Send an Email
            Post to Chatter
            Submit for Approval
            Call an Apex Method

18. Data Management
            Data loader
            Import wizard
            Workbench

19. Security Setup
            User
            Profile
            Role
            Permission sets
            Object Level Security
            Field Level Security
            Record Level Security
                        Organization wide defaults
                        Role Hierarchy
                        Sharing Rules
                                    Criteria based Sharing Rules
                                    Owner based Sharing Rules
            Manual sharing
            Public Groups
            Queues

20. Reports & Dashboards

21. Governing Limits

22. App Exchange

23. Deployments

                                                 Salesforce Customization(Development) Training Contents

24. Introduction of OOPs concepts

25. MVC Architecture
            Model
            View
            Controller

26. Introduction to Visualforce

27. Tools for Visualforce Development

28. Quick Start with Visualforce
            Visualforce page compilation
            Your first Visualforce page
            Overriding the standard page with VF Page
            Usage of input tags
            Usage of output tags
            Adding input Fields to your page
            Data table
            Pageblock table
            Apex:repeat
            Usage of Ajax in VF page

29. Introduction to Apex
            Standard Controller
            Custom Controller
            Standard Controller vs Custom Controller
            Controller Extensions
            Constructors
            Properties
            Variables
            Methods
            Data types
            Control Flow Statements
            Working with Data in Apex
            Running Apex
            Instance Methods
            Static Methods
            Instance Methods vs Static Methods
            Static Variables

30. Running Apex
            Invoking Apex
            Apex Transaction Limits
            Debugging Apex

31. SOQL

32. Add styling to VF page
            CSS
            Bootstrap
            SLDS

33. Overriding Buttons, Links, Tabs with Visualforce page

34. Usage of Static Resource

35. Visualforce Components

36. Use of Javascript in Visualforce page

37. Javascript remoting

38. Test Classes

39. Wrapper Classes

40. Batch Classes

41. Schedulable Batch classes

42. Webservices
            REST
            SOAP

Projects : 3 E2E use cases/projects will be covered as part of this training, along with other hands-on exercises

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